Returns & Refunds Policy
Please note all sales are FINAL and we do not accept returns or exchanges as we are unable to restock or resell items once they have been shipped.
Issues, Damaged or Faulty Items:
Your piece of sporting history should arrive in pristine condition, however we will rectify issues involving transit damage or fulfillment error:
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Please contact us within 1 week of delivery at hello@thesportscommentators.com
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Include your order number and clear photographs of the wrong item received or the damage to the print/frame and the external packaging.
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We will arrange for a priority replacement (subject to availability) or a full refund at no additional cost to you.
Delayed or lost parcels:
All our products are shipped with tracking numbers. Customers will be issued email and / or text details to ensure safe delivery. In the event of a lost or delayed parcel, we ask that 7 working days elapse before we can send out a replacement.
Cancellations:
Once an order is placed, it enters the production and shipping queue immediately. Therefore, we cannot guarantee cancellations. If you need to cancel an order, please contact us within 2 hours of purchase, and we will do our best to intercept it.
For any questions regarding your order, please reach out to our team at hello@thesportscommentators.com